Frequently Asked Questions

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Is my personal information secure?
Other

We take data privacy seriously. Our website employs industry-standard security measures to protect your personal information.
For more details, please review our privacy policy.

How can I contact customer support?
Other

For any questions or issues, please visit our "Contact Us" page to reach our customer support team. We're here to assist you.

How to take a quiz?
Quiz

To take a quiz, click the "Master Node" button on the article. It should open a pop-up containing the quiz.

How to pass a quiz?
Quiz

The percentage of correct answers must be greater than or equal to the passing rate to pass the quiz. For example, if there are five questions in the quiz and the passing rate is 80%, you must at least get four answers correct (5 times 0.8 is four answers)

Is there a time limit for the quiz?
Quiz

Yes. It varies depending on the type of questions and the complexity of the topic.

Where can I view the passing rate?
Quiz

The passing rate varies per node. You can view it on the introduction screen when you launch the quiz app.

How many questions are there in the quiz?
Quiz

The number of questions varies per node.

Can I retake a quiz?
Quiz

Yes, you can! You can always retake it even if you have yet to take the quiz, failed, or succeeded in passing.

Will I lose progress if I failed the quiz even if I passed it before?
Quiz

No. You only need to succeed once to mark a node as mastered.

How can I report wrong questions or answers?
Quiz

If you believe something is wrong with the question and answer, you can refer to this article to report it.